SG04LP3/SG05LP1 hybrid families and SG01HP3-EU-DM2
Deye F24 error code
PV isolation resistance too low.
Likely causes
- Damaged PV cable or connector
- Water in a connector or junction box
- Inverter PE not connected
- Grounded or damaged PV module
Checks to run, in order
- 1Check the PV panel-to-inverter connections
- 2Megger each string to earth
- 3Check the inverter PE cable
Fixes
- Repair the connections and insulation
- Bond the PE conductor
- Restart the inverter
When to escalate
If insulation is healthy and F24 remains, the distributor should check the insulation-detection circuit.
Fix it with the right tools
Check the system around the fault before replacing parts: load, battery bank, PV string and commissioning settings. If you need a second opinion, send the code and your inverter model to our team.
Before you open the inverter
- Isolate both the AC and DC sides, then confirm the display is dead before touching terminals.
- Use insulated tools and one hand where possible. DC arcs do not self-extinguish like AC.
- If you see burnt terminals, swollen cells, leaking electrolyte or a burning smell, stop and escalate instead of resetting the fault.
Questions installers ask
What does Deye F24 mean?
PV isolation resistance too low.
How do I fix Deye F24?
Repair the connections and insulation Bond the PE conductor Restart the inverter
When should I escalate Deye F24?
If insulation is healthy and F24 remains, the distributor should check the insulation-detection circuit.
Can I reset Deye F24 myself?
Only after isolating the AC and DC sides and running the checks above. If Deye F24 returns immediately, stop resetting it and escalate; a repeating fault usually points to a real circuit, battery or hardware problem.
Which models show Deye F24?
Deye F24 is documented for SG04LP3/SG05LP1 hybrid families and SG01HP3-EU-DM2. Confirm the code on your own unit's display or manual before ordering parts.
More Deye error codes
- Deye F01PV input polarity is reversed at one or both DC inputs.
- Deye F02PV insulation resistance to earth is below the safety limit.
- Deye F03Ground fault detected on the PV array (GFDI).
- Deye F04GFDI ground-failure alarm: the PV array or inverter is not properly earthed.
- Deye F05Control-board EEPROM read failure.
- Deye F06Control-board EEPROM write failure.
Guidance reviewed 17 October 2026 by the Mishka Energy installer team. Error codes vary by brand, model family and firmware; confirm against the manufacturer manual.
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